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Autoattendants
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Prerecorded and customizeable multi-menu attendants
- Day/night/holiday mode
- Dial by name, flag dependent routing
- Multiple language support
Conferencing
- Scheduled and spontaneous conferences
- Email invitation, participation email
- Multiple conference rooms
- Name announcement
Cell Phone
- Parallel forking to cell phone
- Direct inward station access, outbound calls from cell phone
- Call back on mailbox message
- Call back when extension becomes available
Queues
- Agent login/logout (static/dynamic)
- Selectable routing algorithms (most idle, random)
- Mixing of announcements with background music
- Call recording, call supervision, teach mode
- Instant Message notifications about queue status
- Escalation agents, routing in night/day mode & other flags
- SOAP integration
Hunt Groups
- Three stage hunt group with parallel and sequential forking
- Call routing with night/day mode and other flags
- Call routing to final stage destination
Voice Mail or Mailbox
- Record personalized greetings
- Voicemail to email, call back to cell phone
- Moving and copying of messages to extensions and groups
- Fast forward and rewind for message playback
- Message waiting support (MWI)
Extension Features
- Extension specific dial plan, time zone and language support
- Call redirection, forward on busy, no answer, or always,
- Last call return, redial, hot desking support
- Multiple registrations on one extension
- Intercom (2-way) & Paging (1-way uni- & multi-cast) support
- Call barge in, call pickup, call park /camp and call retrieve
- Call hold, attended and blind transfers
Busy Lamp Field
- Shared Line emulation
- Extension, queue, hunt group and status flag monitoring
- DND, agent status lamps
- Park orbit key support
IVR
- Expression-based routing for DTMF input & Caller-ID
- Timeout handling, SOAP server-based routing
Address Book
- User address book and domain address book, CSV Import
- Black and white list support, speed dial support
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Security Features
- SIP TLS transport layer
- SRTP support
- HTTPS provisioning
- Selectable password policy
- SSH Access
Networking Support
- Near-& far-end NAT traversal
- Multi-IP-address SIP routing
- IPv4 and IPv6 support
Supported Operating Systems
- Windows (2000, XP, Vista)
- Linux (RHEL, SuSE10, Debian 3.1)
Web Interface
- Access from anywhere
- User, domain & system login
- Secure transport, provisioning of certificates
Provisioning
- Template-based provisioning of popular SIP devices
- Provisioning of firmware
- Multicast plug and play
- Reboot from web interface
- Provisioning of XML-page access for address book
SIP-Trunking
- Registration & Outbound Proxy modes for ITSP/PSTN gateways
- Caller-ID (RFC 3325-based and Remote-Party-ID)
- Inbound call routing
- CO-line emulation
- Microsoft Exchange Support
Dial Plans
- Multiple dial plans / domain
- Failover support
- Dial plan-based routing
Administration
- Email Alerts on events
- Multiple domains
- Backup/restore function
- Active CPU load monitoring
TAPI Integration
- Integrated TAPI Service
- Use address book tools
Media support
- In-band & out-of-band DTMF
- Narrowband G.711, GSM & G.726 codec support
- Wideband (G.722)
- T.38 pass-through
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We
reward people who support the services via a simple grass roots people
approach. When a person refers another person who signs up to People
Line, we give one month's FREE phone service to the referrer. When
a person refers 12 people, that person gets 1 Year FREE phone service.
Way cool! |
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For information, please
contact us at: info@peopleline.net
or 604-639-2550 | | | |
Call Stations 
Information Line
