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    Fax i-Line (PC) - $6.95 /mo    

Services Galore provides a complete glossary of the various fax and voice phone services offered by People Line. You can also visit the Site Map for further direction to products, services and information in general.

People Line's goal is to provide customers flexibility in selecting services that meet their requirements. The services outlined below can be subscribed to either individually or added to one of the basic People Line Service Plans listed in the right column.

Services are charged monthly, plus long distance phone and fax charges where applicable. Please note that some services that require a LAN or WAN implementation may have special requirements and require consultation and a custom quotation.

    
    Fax i-Line - $9.95 / mo        
    Home i-Line - $9.95 / mo        
    Office i-Line - $19.95 / mo        
             
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    Soft Phones     Voice Fax Business Options    
          PC to PC Email to Fax E2F Broadcast      
    International Calling Rates     Peer to Peer Fax to Email Managed Domains      
    Download FREE Soft Phone     PC to Phone B2B Fax Custom Notifications      
    Shopping Cart     IP Phone to Phone FaxMEE Fax Back Notification      
          Phone to Phone Fax to Fax Gatekeeper      
  Bright Side     See More Voice... Web to Fax VoIP Gatekeeper    

   
    Bright Side Main    

Be sure to click See More Voice... to view features included with each type of voice service. These features include Caller ID, Voice Mail, Conferencing, Call Transfer and much more. All of these great features are available with PC to PC, Peer to Peer, PC to Phone, IP Phone to Phone, and Phone to Phone Services as offered under your Home i-Line and Office i-Line plans. No extravagant charges and more savings over regular phone lines.

Be sure to also visit Computer Shy on the Bright Side Line for even more services. Computer Shy has innovative and cost saving solutions that allow you to place phone / fax calls on the Internet, as well as send/receive Email, never requiring PCs, software or Internet access.

      
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          PC to PC (PC2PC)  
    Requirements

 

   

PC2PC means you can call any other IP connected PC using People Line's recommended PC phone software, assuming the receiver of the call uses the same PC phone software. The big advantage is that the call is FREE because it is peer to peer between PCs and never connects to the telephone network.

You can setup a virtual PBX or a calling community of friends and peers that spans the globe assigning six-digit speed dial extensions. Six-digit numbers are virtual phone numbers and save the expense of extra phone lines or 10-digit numbers. It is ideal for friends, family, and students, who are at home, live locally or abroad. Business peers or customers can also be easily provided with six digit numbers to cut calling costs.

You simply need a high-speed Internet connection, a computer microphone, and speakers, and People Line supplied PC phone software. The PC phone software is available in Lite and Professional versions.

Professional adds the following key features to the Lite version:

  • Encryption of conversations to ensure security and privacy of callers making calls over the Internet or within other networked environments such as LANs, WANs, Intranets, Extranets.
  • Conference calling for IP and PSTN callers, allowing up to 7 parties to be connected simultaneously. Callers can dial into a conference from regular telephones, wireless phones and PDAs.
  • Call forwarding and Voice Mail.

Be sure to click See More Voice... to view features included with each type of voice service. These features include Caller ID, Voice Mail, Conferencing, Call Transfer and much more.

    
  • Home or Office i-Line services
  • Softphone (Lite or Pro Version)
  • OS: Windows 98SE / 2000 / XP / ME / NT4; Mac
  • Hardware: PC, Mac, Pocket PC, a computer microphone, speakers, or headset
  • IP connection: ADSL / Cable / Wireless broadband.

Soft Phone xTen Lite Download (FREE)

           
   
    Popular Features     Peer to Peer         Requirements
    Make sure to click on See More Voice... to view supported features include voice mail, caller ID, call transfer, and much more.    

If you do want to use PC2PC, we offer low cost equipment that hooks a regular telephone to your computer or the Internet. You can achieve the same 6-digit peer to peer calling using any combination of our recommended accessories, i.e. softphones, adapters, IP Phones and gateways.

 

    
  • Fax, Home, or Office i-Line Service
  • An adapter, gateway, or IP Phone
  • IP connection: ADSL / Cable broadband.
  • For adapters and gateways, you need a phone or fax machine.
                 
          PC to Phone (PC2P)  
    Requirements
 

   

PC2P is allows you to call any telephone anywhere in the world from your computer. The required soft phone software is available in Lite and Professional versions. Professional adds the following key features to the Lite version:

  • Encryption of conversations to ensure security and privacy of callers making calls over the Internet or within other networked environments such as LANs, WANs, Intranets, Extranets.
  • Conference calling for IP and PSTN callers, allowing up to 7 parties to be connected simultaneously. Callers can dial into a conference from IP phones, regular telephones, wireless phones and PDAs.
  • Call forwarding and Voice Mail.

Be sure to click See More Voice... to view features included with each type of voice service. These features include Caller ID, Voice Mail, Conferencing, Call Transfer and much more.

    
  • Home or Office i-Line Services
  • PC phone software (available in Lite and Pro versions)
    • Lite - Free
    • Pro - $75 one-time fee
  • Requires Windows 98SE/2000/XP/ME/NT4 or Mac OS, a computer microphone, and speakers.
  • IP connection (ADSL/Cable or Wireless broadband (WI-FI)

 
     
   
    Phone to Phone (P2P)       Requirements

 
 

P2P allows regular telephones to place and receive telephone calls over the Internet to/from any telephone.

You need to connect your regular phone of fax machine to an adapter or gateway, which is in turn connected to an IP network or Internet.

Be sure to click See More Voice... to view features included with each type of voice service. These features include Caller ID, Voice Mail, Conferencing, Call Transfer and much more.

    
  • Home or Office i-Line Services
  • An analog to digital adapter or gateway;
  • IP connection (ADSL/Cable).
         
           
    IP Phone to Phone (IPP2P)
    Requirements

 

 
 

IPP2P allows the connection of an IP Phone directly to your broadband Internet connection to place calls to any telephone. Similarly, any telephone can contact your IP Phone. An IP Phone eliminates the need for an adapter or gateway. It also has a number of calling and conferencing features.

All People Line recommended IP Phones allow you also connect a PC to the phone and talk and surf the Internet at the same time. As with all People Line services, you also receive the features that you enjoy using (i.e., call display, call waiting, voice mail, call forwarding, call hold, etc.).

Be sure to click See More Voice... to view features included with each type of voice service. These features include Caller ID, Voice Mail, Conferencing, Call Transfer and much more.

    
  • Home or Office i-Line Services
  • An IP Phone
  • IP connection (ADSL/Cable).

                     
                   
          Fax to Fax (F2F)  
    Requirements
 
      F2F allows regular fax machine users to place and receive fax calls over the Internet to/from any fax number.

As an extra (optional) service, users can also subscribe to a fax back notification service. This service faxes a notification back to the fax sender to confirm the successful transmission of the fax to the recipient.		    
  • Fax i-Line Service
  • An analog to digital adapter or gateway for fax machine.
  • IP connection like ADSL/Cable.

       
       
             
             
           
             
           
          Fax to Email (F2E)         Requirements
 
          F2E allows faxes to be received into an Email user's in-box. The Email user is assigned a personal (virtual) fax number. All fax calls received on this number are Emailed to the Email user's inbox. Each user is provided 5 MB disk storage for fax messages or 50 fax pages.    
  • Fax i-Line Service
  • IP connection like ADSL/Cable;
  • PC and Email client.
             
             
           
   
          Email to Fax (E2F)       Requirements
 

    E2F allows Emails to be sent as fax messages to any fax machine. It simplifies sending faxes from the desktop since it does not require special fax software or hardware to be installed on the PC. It also allows users to send faxes directly from their favorite Email software just like an Email message.

E2F also allows for the conversion of Email attachments (i.e., MS Word, Powerpoint, Excel files and more) into faxes. It supports one custom fax cover page to be sent with each message. Additional custom cover pages are extra.

Email notifications of (un)successful faxes are returned to the user via Email. Custom billing reports and call details can also be returned to the user via Email as an extra service.		    
  • Fax i-Line Service
  • IP connection like ADSL/Cable.
  • PC and Email client.

           
    Email to Fax Broadcast (E2FB)
    Requirements

 

 
   

E2FB allows Emails to be sent as fax messages to multiple fax machines or numbers. When the user sends email, it is broadcasted to a fax destination list via a fax broadcast domain, which is hosted by People Line.

This service allows for the conversion of Email attachments (i.e., MS Word, Powerpoint, Excel files and more) to faxes. It supports one optional custom fax cover page to be sent with each message.

Email notifications of (UN)successful faxes are returned to the user via Email. Custom billing reports and call details can also be returned to the user as single Email for the entire fax broadcast. This is as an extra service.

  • Long Distance Service: Long distance calling charges apply.
  • Local broadcasts are billed depending on the number of destinations (call People Line for a quotation).
  • Additional customized cover pages are extra.
  • Additional broadcast domains are extra.
   
  • Fax i-Line Service
  • IP connection like ADSL/Cable.
  • PC and Email client.
     
   
          Web to Fax (W2F)       Requirements
       
   

W2F allows fax messages to be sent to any fax machine using any Internet connected computer and Web browser. It does not require additional fax software/hardware to use. Users simply login to People Line's ucanfax.com website to receive secure, convenient, anytime, anywhere access to sending faxes.

W2F allows for the conversion of file attachments (i.e., MS Word, Powerpoint, Excel files and more) to faxes. It supports one optional custom fax cover page to be sent with each message, and it allows for multi-destination fax broadcasts.

Email notifications of (UN)successful faxes are returned to the user via Email. Custom billing reports and call details can also be returned to the user via Email as an extra service.

  • Local and Long Distance Service plus applicable long distance calling charges.
  • Additional customized cover pages are extra.
   
  • Fax i-Line Service
  • IP connection like ADSL/Cable.
  • PC and Web Browser.

                 
          Fax Machine Email Enabling (FaxMEE)
    Requirements
       
         

FaxMEE allows fax messages to be sent from fax machines to other users' Email addresses. It also allows Emails to be received at a fax machine.

Basic Service: FaxMEE is ideal for people or businesses that do not have a PC or Internet access, or the ability to send and receive Email. Users immediately save by using a fax machine and telephone line rather paying for Internet access and an expensive PC to be connected via Email. FaxMEE is also great for sending hard copy documents or hand-written documents to Email addresses. FaxMEE 's other advantage is that long distance fax charges DO NOT apply because all faxes are sent via Email.

With the basic service, each user is supplied an Email account for receiving Emails. All Email messages received on this account will be faxed to the user's fax machine. 5 MB of storage or 50 pages is provided for storing received messages. For sending faxes, the user receives 5 numbers for local dial-up, allowing an Email address to assigned to each number. When the user dials the number, the fax will be Emailed to the assigned Email address.

Broadcast Service: The ability to send to Email address books/lists (broadcast) is also available and extra. The FaxMEE broadcast feature is ideal for businesses that want to send an Email broadcast from their fax machine.

In the basic FaxMEE broadcast package, People Line will allow you to send an Email to up to 100 email addresses using one FaxMEE dial-up number. This means you dial a number once, send the fax once, and the message gets delivered to up to 100 Email addresses. For broadcasts of greater than 100 Email addresses, please call People Line. The broadcast feature is a very inexpensive alternative to fax broadcasts because hardcopy documents are sent via Email and telephone charges DO NOT apply.

FaxMEE 1-800: FaxMEE can be used as a very affordable B2B and Customer service application that provides an inexpensive alternative to a dedicated 1-800 fax number or 1-800 Fax to Email Service.

A 1-800 fax line is often used by businesses that prefer to receive their orders, receipts, inquiries, and confirmations from suppliers, business partners, and customers by fax. Faxes may be required to be received either to a virtual Fax to Email fax number (where faxes are received into Email) or to a fax machine.

Each 1-800 fax service has merit, but both have a cost and usually are priced at premiums. Another problem is that 1-800 number subscribers pay for the calling charges for inbound faxes received on their 1-800 numbers and may also pay premiums on inbound long distance calls (higher rates). Lastly, a 1-800 number may only receive fax calls from within a specific territory, i.e., local, regional or national, etc., which limits the market reach to potential customers and business partners. To extend this reach, subscribers either need to add 1-800 numbers in more than one region or pay a premium to a carrier for greater territorial coverage. 1-800 services can therefore be an expensive luxury.

FaxMEE 1-800 gets around these limitations because your outside callers send the fax to you as an email, which can be sent from anywhere and without any calling charges - Email is FREE. We'll give you an Email address like, i.e., salesorders@1800yourcompany. When a message is sent to your 1-800 Email address, it will automatically print on your fax machine(s). The 1-800 Email address can also be optionally set to send messages to a local Fax to Email number for receipt into an Email account (for a digital copy/archiving). You can publish the FaxMEE 1-800 Email address on your web site or corporate literature, and begin processing 1-800 fax calls immediately. No territory restrictions, no monthly 1-800 premiums, and no inbound calling charges - a truly cool application that saves you a bundle!

  • Local Service and FaxMEE 1-800 Service: $9.95/month, includes 5 numbers and one Email address for each number. Long distance service charges do not apply as documents are transmitted via Email.
  • $0.25/MB/month for extra storage.
  • $0.50/number/month (single Email address/number)
  • FaxMEE Broadcast (up to 100 Email Addresses on a single number) - $10.00/month
  • FaxMEE Broadcast (more than 100 Email addresses) - Call People Line for a quotation.
   
  • Fax i-Line Service
  • Fax Machine and Land Line.

           
   
          VoIP Gatekeepers (GKs)     Requirements
       
     

People Line hosts VoIP GKs, which provide centralized management of gateways such as Cisco H.323 compliant 2600, 3600, 5300, etc.

For companies that have high voice/fax traffic volumes or deploy access gateways like Cisco on a VPN, GKs offer the opportunity to centrally route fax/ voice calls between interconnected gateways and gain long distance savings via PSTN-toll-by-pass. For calls exiting a VPN for delivery via the PSTN.

GKs are also ideal for companies that have remotely located users or branch offices that are not directly connected to a VPN. By hosting a gatekeeper, companies can provide remote users with convenient, cost effective connectivity the central office. Each remote office can be equipped with an inexpensive adapters, IP phones, softphone clients that are registered and managed by a central GK. Calls can then be routed and easily traced to users for billing and costing.

  • Requires consultation and custom quotation
   
  • When hosted at People Line, there are no special hardware or software requirements.
  • A broadband Internet connection is required.
                 
          B2B/eCommerce Fax B2BF
    Requirements
       
         

B2BF allows customers to fax enable their web sites for fax related services. Popular applications involve fax back solutions to process sales orders.

Examples Applications:

A travel agency or hotel that allows a hotel booking to be placed at a web site, but requires the order to be faxed to the hotel for confirmation.

A service provider providing CRM services to a vertical market (i.e., transportation) requires a fax service to allow companies to deliver faxes to ocean/cargo ships. The faxes can be tracked and billed for at a premium.

  • Requires consultation and custom quotation
   
  • SMTP Mail Server
  • IP Connection

                   
          Custom Billing and Reports (CBR)
    Requirements
       
         

CBR allows business customers to receive custom billing and accounting records in addition to the standard monthly telephone billing statements. The CBR details calling records/activities of users. Records can be provided on a domain, departmental or user basis and can be issued daily, weekly , bi-weekly or monthly.

Call Detail Records (CDRs) can also be provided on CD or via an FTP site.

  • Requires consultation and custom quotation
   
  • SMTP Mail Server
  • IP Connection

           
    Managed Email and Domains       Requirements
 
   

Managed Email allows business customers to host Web, POP and IMAP Email services at Peopleline. It removes the problems and cost of managing Email systems on-site.

An administrative interface is provided to allow customers to manage their network Email users. Peopleline also hosts personalized domains, so customers can have their personal domain name in the email address:

i.e., you@yourcompany.com.

Peopleline offers anti-virus and SPAM protection as an extra service.

    Consultation and custom quotation is required.
         
         
         
         
                     
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We reward people who support the services via a simple grass roots people approach. When a person refers another person who signs up to People Line, we give one month's FREE phone service to the referrer. When a person refers 12 people, that person gets 1 Year FREE phone service. Way cool!

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    For information, please contact us at: info@peopleline.net or 604-639-2550.
           
           
           
           
           
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