| |
Call Stations |
|
|
|
Services Galore - Voice
Features |
|
|
|
 |
|
|
 |
|
| |
|
Fax i-Line (PC)
- $6.95 |
|
|
This
section provides a summary of voice / phone service features available
through People Line. All of the service features are supported with
any of the Voice Service Options provided with Home and Office i-Lines
below:
- PC
to PC
- Peer
to Peer
- PC
to Phone
- IP
Phone to Phone
- Phone
to Phone
We
encourage you to visit the Accessories links below. You'll be able
to link to documentation that gives you a full summary of the features
on our recommended accessories. Below,
we have listed the most popular service features included with our
Home and Office i-Line service plans.
|
|
|
| |
|
Fax
i-Line - $9.95 |
|
|
|
|
| |
|
Home i-Line -
$9.95 |
|
|
|
|
| |
|
Office i-Line
- $19.95 |
|
|
|
|
| |
|
|
|
|
|
|
| |
|
Services Summary |
|
|
|
|
| |
|
Sign Up |
|
|
|
|
| |
|
|
|
|
|
|
| |
Shopping Cart |
|
|
|
|
|
|
|
|
|
| |
|
Call 10 - $10 |
|
|
|
|
| |
|
Call 25 - $25 |
|
|
|
|
| |
|
Call 50 - $50 |
|
|
|
|
| |
|
Adapters |
|
|
|
|
| |
|
Gateways |
|
|
|
|
|
| |
|
IP Phones |
|
|
Voice
Feature Index |
|
|
| |
|
Soft Phones |
|
|
|
| |
|
|
|
|
Voice Mail |
Call Waiting |
*67 (soon) |
|
|
| |
|
International Calling Rates |
|
|
Call Forwarding |
Conferencing |
*69 (soon) |
|
|
|
| |
|
Download FREE Soft Phone |
|
|
Call Hold and
Transfer |
Caller ID or
Display |
211
Directory |
|
|
|
| |
|
Shopping Cart |
|
|
Call Completion |
|
411
Directory |
|
|
|
| |
|
|
|
|
|
|
911
Emergency |
|
|
|
| |
Bright Side |
|
|
|
|
|
|
|
|
|
Please
note that some accessories (i.e., IP Phones) will have additional
features that may be useful to specific customers.
For
example, IP phones and soft phones will have Do Not Disturb, Multi-Line
Park, phone books, speed dialing, selection of languages and ring
tone libraries and much more.
For
adapters and gateways, many of the same features are available but
they will depend on the feature set of the phone that you connect
to your adapter or gateway. For example, for caller ID, your phone
will need to have a call display. All devices have message indicators.
|
|
|
| |
|
Bright
Side Main |
|
|
|
|
|
| |
|
Cable
& Mobile |
|
|
|
|
|
| |
|
Second
Line |
|
|
|
|
|
| |
|
Services
Galore (you're here) |
|
|
|
|
|
| |
|
WI-FI |
|
|
|
|
|
| |
|
Peer
to Peer |
|
|
|
|
|
| |
|
Email
& Fax |
|
|
|
|
|
| |
|
Computer
Shy |
|
|
|
|
|
| |
|
Global
i-Line |
|
|
|
|
|
| |
|
Passport |
|
|
|
|
|
|
| |
|
Independence |
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
| |
|
Features |
|
|
Voice
Mail |
|
|
|
|
Requirements |
|
|
|
 |
- Anytime,
anywhere access.
- Take
your local number with you to retrieve messages on the road.
- Customize
greetings.
- Private
PINs.
|
|
|
People
Line's Voice Mail gives you total control over your voicemail messages
by phone and online.
Play
Back Your Messages Online:
You
can check your voice mails without using your phone using Email
or Web Mail. Voice Messages can be Emailed to you and you'll be
notified of a voice messages each time you login to your Email account.
The voice message will be attached as a standard sound file (i.e.,
.wav file)
This
gives you anytime, anywhere access to voice mail wherever you have
an Internet connection, and it is much more affordable and convenient
than subscribing to local dial-up numbers in various cities when
you're traveling. As long as you have a computer or laptop with
speakers, simply log into your Email or your Web Browser Email service
and playback messages.
The other convenience of receiving voice mail via Email is that
you can forward voicemails to others as email or even save them
to your PC's hard drive.
Access
Your Voicemail Box From Anywhere:
If
you do not have easy access to Email to check your messages, you
can use a regular phone, cell phone or IP Phone with easy phone
button menus. You control access to your voice mail using PIN numbers,
and you can personalize your greetings.
If you take your portable adapter with you, calls and messages can
be directly to you because you're effectively taking your local
number with you. All these calls are FREE since they would be treated
like local calls. Again, there is no need to buy, lease or remember
a bunch of local phone numbers in each city you visit. Take your
1 phone number with you and make it easy for people to get a hold
of you.
|
|
|
- Home
or Office i-Line services.
- Softphone,
IP Phone, adapter or gateway, Email / Browser or Regular Phone
or Cell phone.
- IP
connection: ADSL / Cable / Wireless broadband.
|
| |
|
|
|
|
|
|
|
|
|
  |
| |
|
Features |
|
|
Call
Forwarding |
|
|
|
|
Requirements |
|
|
|
- Call
forward to any number.
- Control
ring delay (number of rings) before call forwarding occurs.
|
|
|
Your
calls will follow you wherever you go by call call forwarding calls
to a number where you can be reached. The number you forward to
could be local or long distance. This could be you home, office,
cell phone or a number where you can be reached abroad.
Call
Forwarding also allows you to forward calls to your specified number
when you're on the phone or not able to answer. This enables you
to get your messages or calls.
You
can turn call forwarding on or off as required. Set up is easy using
the call forwarding activate, deactivate features on your IP Phone
or web interface.
Depending
on the device, there are a number of Call Forwarding options for
situations such as when your phone are busy or you cannot answer
the phone.
|
|
|
- Home
or Office i-Line services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or Cell phone.
- IP
connection: ADSL / Cable / Wireless broadband.
|
| |
|
|
|
|
|
|
|
|
|
|
| |
|
Features |
|
|
Caller
ID or Call Display |
|
|
|
Requirements |
|
|
|
- See
Caller's Number prior to answering the phone.
|
|
|
Caller
ID or Call Display shows the caller's phone number on your display
screen after the first full ring. The advantage of Caller ID/Call
Display is that you can screen unwanted calls and protect your privacy.
You can also screen calls that arrive in your Email.
Combined
with a new virtual phone number, you gain optimal protection against
annoying telemarketers. The virtual phone number is an unlisted
number.
People
Line does not charge extra for Call Display. It is included with
Home i-Line and Office i-Line.
|
|
|
- Home
or Office i-Line services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone with call display
support.
- IP
connection: ADSL / Cable / Wireless broadband.
|
| |
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
| |
Features |
|
|
Call
Waiting |
|
|
|
|
Requirements |
|
|
|
- Alerted
of incoming call while you're on the phone.
- Switch
between an in progress call and an incoming call.
|
|
|
Call
Waiting lets you know when you have another incoming call while
you're talking on the phone. You will hear a beep when there is
another call.
It
allows you to switch between your current call and the incoming
call. To switch between calls, you simply press down the "flash"
or "hang up" on your phone while you're talking to each
caller.
|
|
|
- Home
or Office i-Line services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or with call display
support.
- IP
connection: ADSL / Cable / Wireless broadband.
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
| |
Features |
|
|
Conferencing
or Three Way Calling |
|
|
|
Requirements |
|
|
|
- Conference
in two calls to get 3-way calling, i.e., 2 callers plus you =
3-way calling
- Calls
can be to any number in the world.
- Standard
long distance rates, where applicable.
- Available
on each device and easy to use.
|
|
|
People
Line supports conferencing and three way calling. Conferencing simply
means that you can have two or more calling parties connected and
talking together simultaneously. Conferencing is an ideal feature
for business to set up phone meetings / conferences.
How
you conference in callers will depend on the device that you're
using. With IP Phones, you will simply place one party on hold,
then contact another party and press a conference function key to
have a three way conference call. With an adapter that has a regular
analog phone, you can use the "flash" key or "hang
up" on your phone to add calling parties.
For
billing purposes, we treat a 3 Way Call as two separate calls that
happen at the same time. If you call some one in New York, then
dial in a another in London you will be charged the long distance
calling rates to these locations. These charges will be deducted
from your calling plan deposit or virtual calling card. We do not
charge you extra subscription fees for using this feature.
|
|
|
- Home
or Office i-Line Services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or with call display
support.
- IP
connection (ADSL/Cable).
 |
| |
|
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
| |
|
Features |
|
|
Call
Hold & Transfer |
|
|
|
|
Requirements |
|
|
|
- Conference
in two calls to get 3-way calling, i.e., 2 callers plus you =
3-way calling
- Calls
can be to any number in the world.
- Standard
long distance rates, where applicable.
- Available
on each device and easy to use.
|
|
|
People Line call transfer lets you direct calls anywhere you want.
After you answer a call, you may have your call transferred to your
cell phone, to another land line or to any phone number of your
choosing. Your calls are transferred immediately.
You
can also transfer calls as they come in. This will allow you to
transfer a call to someone else when you want. You can place the
calling party on hold while consulting the individual who you want
to take the call. That person can then inform you whether to take
the call or not.
How
to transfer calls is easy but will depend on the type of device
that you're using. You should also note that for calls transferred
to numbers outside your calling area, long distance charges will
apply.
|
|
|
- Home
or Office i-Line Services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or with call display
support.
- IP
connection (ADSL/Cable).
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
| |
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
|
|
|
Call
Completion |
|
|
|
|
Requirements |
|
|
|
|
| |
Call
Completion helps you to establish calls even when the dialed number
is busy or being answered. Call Completion is available but dependent
on the IP Phone or VoIP device that you use. |
|
|
- Home
or Office i-Line Services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or with call display
support.
- IP
connection (ADSL/Cable)
|
|
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
Caller
ID Block (*67) |
|
|
|
Requirements |
|
|
|
|
|
| |
|
To
prevent your number from being displayed and to protect your privacy,
dial *67. This service operates just like on your regular telephone.
This service is planned for introduction soon. Please visit our
site for announcements.
|
|
|
- Home
or Office i-Line Services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or with call display
support.
- IP
connection (ADSL/Cable)
|
| |
|
|
|
Back
to Voice Features |
|
|
|
| |
|
|
|
|
Call
Return (*69) |
|
|
|
|
Requirements |
| |
|
|
|
|
|
| |
|
|
|
|
Dialing
*69 allows you to retrieve the number of a missed call. It is really
only useful when you do not have Caller ID/Display on your phone.
All People Line accessories support Caller ID.
Again,
softphones and IP Phones have the call display units built-in, so
*69 is not necessary.
This
service is planned for introduction soon. Please visit our site
for announcements.
|
|
|
- Home
or Office i-Line Services
- Softphone,
IP Phone, adapter or gateway, or Regular Phone or with call display
support.
- IP
connection (ADSL/Cable)
|
| |
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
|
|
|
211
Directory |
|
|
|
|
| |
|
|
|
|
|
|
| |
|
|
|
|
211
Directory Service provides 3-digit access to public service information
and referral services related to community, social, health and government
services.
|
|
|
|
| |
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
|
|
|
411
Directory |
|
|
|
|
| |
|
|
|
|
|
|
| |
|
|
|
|
411 Directory Service provides
3-digit access to public information.
Customers
who need directory assistance for information in Canada and the
USA simply dial the area code + 555-1212, but long distance charges
will apply.
A
$1.50 charge will be assessed for each directory assistance call
that is made. Customers can also log on to http://www.canada411.com
for assistance.
|
|
|
|
| |
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
|
|
|
911
Emergency |
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
People
Line supports basic 911 service through its Internet Phone Services.
Please
review our Terms of Service and also click here
for more information on 911 as important limitations apply.
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
Back
to Voice Features |
|
|
|
| |
|
Enjoy
Your Savings Break |
|
|
Reward Way - Way Cool! |
|
|
|
Contact Us |
|
|
|
|
| |
|
 |
|
|
We
reward people who support the services via a simple grass roots
people approach. When a person refers another person who signs up
to People Line, we give one month's FREE phone service to the referrer.
When a person refers 12 people, that person gets 1 Year FREE phone
service. Way cool!
Back to
Glossary Index
|
|
|
For information, please
contact us at: info@peopleline.net
or 604-639-2550. |
| |
|
|
|
|
|
 |
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
| |
|
|
|
|
|
Information Line |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Referral
& Rewards Policy |
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
